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Refund & Cancellation Policy

Last updated: July 2026

Free Plan

The Free plan costs nothing, requires no payment details, and has no end date or trial period — there is nothing to refund or cancel.

Free Trial on Paid Plans

Starter, Pro, and Elite each include a 7-day free trial, handled through Stripe. You are not charged anything until the trial ends. You can cancel from your dashboard at any point during the trial and you will not be billed at all.

Lifetime Pro — One-Time Purchase

The Lifetime Pro plan is a single payment of €79 that grants permanent Pro-level access with no recurring charges. It is not a subscription and does not include a free trial. At checkout, you are asked to expressly confirm that you want immediate access and that you understand this ends your 14-day right of withdrawal under EU, EEA, and UK consumer law. Once you have confirmed that and completed the payment, it is non-refundable, except where required by law or in the event of a billing error. If you believe you were charged in error, contact billing@vantip.com and we will investigate and correct it.

Billing After the Trial

If you do not cancel before the trial ends, your card is charged for the first billing period and your subscription renews automatically every month after that, until you cancel.

Cancelling Your Subscription

You can cancel at any time from your dashboard under Manage Subscription. Cancelling stops future renewals — it does not end your access immediately. You keep full access to your plan until the end of the billing period you have already paid for.

No Partial Refunds

We do not refund the unused portion of a billing period if you cancel partway through it. Because the 7-day free trial already gives you a no-cost way to try any paid plan and cancel before being charged at all, we do not offer refunds after a paid period has started, except where required by law or covered by the withdrawal right below.

Your 14-Day Right of Withdrawal (EU, EEA, and UK Consumers)

If you are a consumer in the EU, EEA, or UK, you normally have a 14-day right to withdraw from a distance contract for digital content or services without giving a reason. Because a Vantip subscription gives you immediate access to premium content, we can only start providing it right away if you expressly agree to that and acknowledge that doing so ends your withdrawal right once the subscription begins. That is exactly what the required checkbox at checkout does: ticking it is your express request for immediate access and your acknowledgement that you are giving up the 14-day withdrawal right from that point on. If you do not tick it, we cannot start your subscription. This does not affect your right to cancel future renewals at any time as described above — it only concerns the EU/UK statutory withdrawal right for the specific subscription period you are purchasing.

Billing Errors

If you believe you were charged in error — for example, charged during what should have been your free trial — contact hello@vantip.com and we will investigate and correct it.

Contact

Billing questions can be sent to billing@vantip.com, or general questions to hello@vantip.com.

Questions? Email us at hello@vantip.com